Frequently Asked Questions
Everything you need to know about your next favorite piece.
What materials do you use in your jewelry?
We use high-quality, ethically sourced materials including 14k solid gold, sterling silver, gold vermeil, and responsibly sourced diamonds and gemstones.
How should I care for my jewelry?
To maintain shine, store your pieces in a dry place and clean them with a soft cloth. Avoid contact with harsh chemicals, perfumes, and prolonged exposure to water.
What is your return policy?
We offer a 30-day return window for most items in their original condition. Please note that personalized or engraved pieces are final sale.
Do you offer a warranty on your products?
Yes, we provide a 2-year warranty that covers any manufacturing defects. We stand behind the quality of our craftsmanship.
How long does shipping take?
Standard shipping typically takes 3-7 business days. Expedited options are available at checkout if you need your jewelry sooner.
Are your diamonds ethically sourced?
Absolutely. We only work with suppliers who adhere to the Kimberley Process, ensuring our diamonds are conflict-free and responsibly mined.